03 / SYSTEM

Distinctive signals

Signals are the visual and verbal cues that help people identify your brand and associate it with a relevant offer.

What it means

Signals are the visual and verbal cues that help people identify your brand and associate it with a relevant offer.

How to do the work

Choose a small set of repeatable cues. Apply them to the offer page, advertising, sales documents and partner material. Test attribution with buyers. Keep real product and service differences explicit.

What to produce

A compact identity kit, with fixed rules and worked examples.

A useful check

Do buyers recognise the source, or only the category?

See it in context

Follow all five practices through a concrete buying situation. Each example is illustrative and states its limits.

Explore the examples ↗